1. Overview
SpringHive ("SpringHive," "us," or "we") respects the privacy of users of our website and its related services. The following policy tells you about the information that SpringHive collects through our Services and how we may use or disclose that collected information.
By accessing the Services, purchasing any products or services, or submitting any information through the Services, you are consenting to the information collection and use practices described in this policy. Your use of the Services is also governed by the Terms of Service, which are incorporated as part of this policy.
2. Updates
SpringHive reserves the right to make changes to this policy at any time. Any revised policy will be posted on this page with a new updated date at the top. We encourage you to check the date of this policy whenever you visit us so that you will know when you need to review it for modifications.
3. Information Collection
Age Restriction
SpringHive does not intend to collect any information from children under age 18. By submitting any information through the Services, you represent and warrant that you are older than age 18.
Submitted Information
SpringHive may collect and store any information you submit through the Services — whether via a form, purchase, or otherwise. This may include your name, address, email, telephone number, payment information, or any other information you provide.
Collection from Third Parties
SpringHive may collect information about you from third-parties, including from accounts through which you log into or interact with SpringHive (e.g., Facebook or Google). SpringHive may aggregate any information about you collected from any source.
Passive Information Collection
SpringHive may also collect passive information about your device or visit, including the date and time, specific webpages visited, your IP address, browser type, operating system, and any applicable device identifiers.
Cookies & Related Technologies
We, or assisting third-parties, may use cookies and similar technologies in connection with your use of the Services. Cookies are small data files that may reside on your device, in emails we send, and on our pages. See our Cookie Policy for full details.
Analytics Services
SpringHive may use analytics providers including Google or Facebook, with features such as AdWords Remarketing, DoubleClick, and Google Analytics Demographics and Interest Reporting. We may combine information gathered from one or more of these services.
4. How We Use Your Information
SpringHive may use collected information for any lawful purpose, including connecting sellers, affiliates, and customers; tracking and analyzing usage trends; personalizing the Services; serving relevant content; and enhancing your experience.
SpringHive may also use your submitted information to contact you via email, text, telephone, or mail regarding your account, purchased services, or relevant promotional information. By submitting your contact information, you consent to receiving such communications.
5. Disclosure of Information
SpringHive may disclose collected information to third-parties for lawful purposes at our sole discretion, subject to the limitations described here.
Vendors
SpringHive may use third-party companies to perform services on our behalf — such as payment processing, web analytics, order fulfillment, and data enhancement. These third-parties may access your information solely to provide those services.
Legal Compliance
SpringHive reserves the right to disclose personal information when required by law, to establish or exercise legal rights, or in situations involving potential threats to physical safety.
Merger or Acquisition
In the event that SpringHive is acquired by or merged with a third-party, we reserve the right to transfer all collected information as part of that transaction.
6. Data Protection
We will use your information to provide services, communicate with you, and to identify usage patterns to improve our Site. When you join a mailing list, we may send marketing messages — and you can opt out at any time by contacting us.
We maintain your data at our internet service provider's server, at our email marketing company, and at our offices. We follow strict security procedures to prevent unauthorized access, and require any third-party contractors to maintain equivalent protections.
7–10. Your Rights
You have the right to use our Site without consenting to marketing. Your rights include:
- Opt-out — Opt out of direct marketing, automated profiling, or transfer of your data outside the EEA at any time.
- Access — Access the information we hold about you via your account or by contacting us.
- Amend — Request correction of any inaccuracies in your personal data.
- Move — Your data is portable — transfer it to other service providers as you wish.
- Erase — Request erasure of your data when it is no longer relevant or is incorrect.
We are committed to resolving any complaints about our data practices. Contact us at hello@springhive.co and we will respond within 30 days.
13. Security
We use commercially reasonable efforts to protect the information we collect. However, no security system can be guaranteed 100% effective. We cannot and do not guarantee the security of your personal information and cannot assume liability for improper access to it.
By using the Services or providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use.
14–16. Data Retention & Updates
SpringHive may retain personal and non-personal information after you delete your account or cease using the Services, as described above. However, SpringHive does not guarantee that any information will continue to be available after such deletion or cessation.
Your information may be transferred, stored, and processed outside the country in which you reside. By accepting this policy, you agree to this transfer, storing, or processing.
You are responsible for keeping the accuracy of your personal information up to date. If you believe you have submitted inaccurate information, please contact us to request a correction.
17. Contact
If you have questions concerning these Terms & Conditions, please reach out at hello@springhive.co.
Something unclear?
Our team is happy to walk you through any part of our terms or answer questions before you get started.