Information We Collect
We collect the following types of information when you interact with our Website:
- Information you provide: Your name, email address, mailing address, and phone number when you subscribe to our newsletter, fill out a form, or make an enquiry.
- Website usage data: We use Google Analytics, which automatically collects anonymous information about your device including IP address, operating system, and browser type. This data does not identify any individual.
How We Use Your Information
We use the information we collect for the following purposes:
- Process transactions: Information provided during ordering or registration is used only to deliver the product or service requested. We will not sell, exchange, or transfer your information without your consent.
- Send periodic emails: Your email address may be used to respond to enquiries and send relevant updates or information.
- Marketing & follow-up: Your phone number may be used to send relevant updates or marketing messages. You can opt out at any time by texting "STOP."
How We Protect Your Information
We implement various security measures to safeguard your personal information and maintain its confidentiality. We strive to ensure your data is protected whenever you enter, submit, or access it through our Website.
Information Disclosure to Third Parties
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. However, we may share your information with trusted third-party service providers who assist in operating our Website, provided they agree to keep your information confidential.
We may also disclose your information when required to comply with the law, enforce our site policies, or protect our rights, property, or safety. Non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or other purposes.
Third-Party Links & Services
Our Website may occasionally feature third-party products or services. These external sites have their own privacy policies and we assume no responsibility for their content or activities. We recommend reviewing their policies before engaging.
Remarketing
We may use third-party vendor remarketing tracking cookies, including Google AdWords tracking cookies, to show ads to previous visitors across the internet. These ads may offer special promotions to people who have already shown interest in our services. We do not collect any personally identifiable information through these efforts.
Your GDPR Data Protection Rights
Every user is entitled to the following rights under GDPR:
- Right to access — Request copies of your personal data (a small fee may apply).
- Right to rectification — Request correction of inaccurate or incomplete information.
- Right to erasure — Request deletion of your personal data under certain conditions.
- Right to restrict processing — Request restriction of how we process your data under certain conditions.
- Right to object — Object to our processing of your personal data under certain conditions.
- Right to data portability — Request transfer of your data to another organization, or directly to you.
CCPA Privacy Rights (California)
Under the CCPA, California consumers have the right to:
- Know what categories and specific pieces of personal data a business has collected about them.
- Request deletion of any personal data a business has collected.
- Opt out of the sale of their personal data.
We are in compliance with the Online Privacy Protection Act and will not distribute your personal information to outside parties without your consent. We also comply with COPPA and do not collect information from anyone under 13 years of age.
Changes to Our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page so you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
This policy applies only to information collected through our website and not to information collected offline.
Questions about your data?
Reach out anytime — we're happy to clarify how your information is handled or to process a data request.